Privacy Policy

We collect information in the following ways:

• Information you give us — when you fill in an enquiry or “Book a Free Consultation” form, request a quote, subscribe, or contact us by phone, WhatsApp or email. This typically includes your name, phone number, email address, city/location, and the product or service you are interested in.
• Information collected automatically — when you visit our website we automatically receive your IP address, approximate location (city/region), browser and device type, pages viewed, referring website, and the ad or search term that brought you to us. This is collected through cookies and similar technologies (see “Cookies & Tracking” below).
• Advertising data — when you arrive from a Google Ads or other paid campaign, we record conversion and interaction data so we can measure and improve our advertising.

We use the information we collect to:

• Respond to your enquiries, provide quotes, schedule consultations and site visits, and deliver our products and services.
• Contact you by phone, WhatsApp, SMS or email about your enquiry and, where you have not opted out, about relevant offers and updates.
• Route your enquiry to the correct branch team based on your location (Delhi NCR or Jaipur).
• Measure the performance of our website and advertising, understand how visitors use our site, and improve our content, products and campaigns.
• Detect, prevent and address fraud, security issues, and misuse.
• Comply with applicable legal and regulatory obligations.

Our website uses cookies and similar technologies to make the site work, remember your preferences, and understand and improve performance. Some cookies are set by us and some by trusted third parties.

We use Google Analytics and Google Ads (including conversion tracking and remarketing). These services use cookies and device identifiers to help us measure enquiries generated by our ads and to show relevant Zumax ads to you on Google and partner sites. Google may combine this information with data it holds under its own privacy policy.

• You can control or delete cookies through your browser settings.
• You can opt out of personalised Google advertising at myadcenter.google.com and adssettings.google.com.
• You can opt out of Google Analytics via the browser add-on at tools.google.com/dlpage/gaoptout.

We do not sell your personal information. We share it only as needed to run our business, with:

• Service providers who process data on our behalf — including cloud hosting and database providers (Google Firebase / Google Cloud), content-delivery and media hosting, email and messaging providers, and analytics and advertising platforms (Google).
• Our internal sales and design teams at the branch handling your enquiry.
• Authorities or third parties where required by law, to enforce our terms, or to protect our rights, safety and property.
• A successor entity in the event of a merger, acquisition or reorganisation, subject to this Policy.

We keep your personal information only for as long as necessary to fulfil the purposes described in this Policy — to serve your enquiry, maintain our business records, and meet legal, accounting or reporting requirements. When it is no longer needed, we delete or anonymise it.

We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You may, subject to applicable law:

• Request access to, or correction of, the personal information we hold about you.
• Request that we delete your personal information.
• Opt out of marketing communications at any time — reply STOP, click unsubscribe, or contact us directly.
• Withdraw consent for cookies and personalised advertising as described above.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable time.

Our website and services are intended for adults and are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with an updated effective date. Please review it periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Zumax Equipments Pvt. Ltd.
• Zumax Equipments Pvt. Ltd., 221/1, Udyog Kendra I, Ecotech III, Greater Noida - 201306, Uttar Pradesh
• Email: works@zumax.in
• Phone: +91 84481 86117 / +91 84481 86120 / +91 84481 86121