Privacy Policy
Last updated: October 2026
At Zumax Equipments Pvt. Ltd. ("Zumax", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website, including when you browse our products, submit an enquiry, place an order, or otherwise interact with us. By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
When you place an order, submit an enquiry, contact us, or request information, we may collect:
- Full name
- Mobile number
- Email address
- Billing and delivery address
- Location and address details required for delivery and installation
- Order and transaction details
- Product preferences and enquiry details
- Any other information that you voluntarily provide to us
Technical and Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Website usage patterns
- Date and time of visits
- Referring website or source
This information may be collected through cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We may use the information collected from you to:
- Process and fulfil your orders
- Arrange delivery and installation
- Contact you regarding your order
- Respond to enquiries and customer-service requests
- Provide product and service information
- Process payments through applicable payment service providers
- Improve our products, website, and customer experience
- Send service-related communications
- Send promotional or marketing communications where permitted and where you have provided the necessary consent
- Prevent fraud, misuse, or unauthorised activity
- Comply with applicable laws and legal requirements
4. Payment Information
Payments made through our website may be processed by third-party payment service providers.
Zumax does not intend to store complete payment-card information such as full card numbers, CVV numbers, or similar sensitive payment credentials on its own systems.
Payment information is subject to the privacy and security practices of the relevant payment service provider.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory requirements.
8. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
Zumax is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
9. Children's Privacy
Our website and services are not specifically directed towards children. We do not knowingly seek to collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.
10. Your Choices and Rights
Subject to applicable law, you may contact us to:
- Request information about personal data held by us
- Request correction of inaccurate information
- Request deletion of information where legally permissible
- Withdraw consent where processing is based on consent
- Raise concerns regarding the use of your personal information
Certain information may need to be retained where required by law or where reasonably necessary for legitimate business purposes.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.
Any updated version will be published on this page with the revised "Last Updated" date.
12. Contact Us
For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:
- Email: support@zumax.in
Let’s Craft Something Exceptional Together
We collaborate with clients who value creativity, quality, and meaningful design. With a strong focus on craftsmanship, functionality, and modern aesthetics, we create furniture solutions that truly enhance every space. Our commitment to excellence and customer satisfaction is reflected in the trust our clients continue to place in us.
